This policy explains how Kingsley Bathroom Plumbing & Heating Centre Ltd (company number 06583420), trading as Kingsley Bathrooms and as My Plumbing Needs, handles personal data collected through this website.

1. What We Collect

We collect the information you give us directly: name, company name, address, phone, email and (where relevant to a trade account) company registration, VAT, bank and trade reference details submitted through our Trade Account Application form.

2. How We Use It

Trade account applications are used solely to assess and administer your account — contacting your trade references, setting up invoicing, and getting in touch about your application. We won't use it for anything else without asking you first.

3. How Applications Reach Us

The trade account form on this site is handled by our website hosting provider's form service and delivered to us by email/dashboard. We don't run our own database of applications beyond what's needed to open and manage your account.

4. Third-Party Content

Our Facebook feed is only loaded if you click to load it — at that point Facebook may set its own cookies and collect data under its own privacy policy, which we don't control. Our branch location maps are provided by Google Maps and are subject to Google's privacy policy.

5. Data Sharing

We do not sell personal data. We only share what's necessary with trade references you provide (to verify them) and with our own accounting and IT systems needed to run your account.

6. How Long We Keep It

We keep trade account information for as long as the account is active, and for a reasonable period afterwards to meet our accounting and legal obligations.

7. Your Rights

You can ask us what personal data we hold about you, ask us to correct it, or ask us to delete it (subject to what we're legally required to keep). Contact us at sales@kingsleybphc.co.uk or 01604 791591.

8. Changes to This Policy

We may update this policy from time to time; the "last updated" date at the top shows when it last changed.